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Reseller Programs| Cloud PBX Business Extensions 1-9 | Cloud PBX Business Extensions 1-9Per extension. |
|---|---|
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| Call handling | |
| Call transfer | |
| Call forwarding | |
| Hunt groups | |
| Call screening | |
| Music on hold | |
| Auto-attendant & voicemail | |
| Digital receptionist | |
| Text-to-speech IVR | |
| Voicemail to email | |
| Teams & supervision | |
| Virtual conferencing | |
| Whisper, spy & barge | |
| Control & access | |
| PIN-protected dialing | |
| Dialing restrictions | |
| TeleCloud portal access | |
| API access | |
| Grand Stand | Grand StandLive TV in 28 languages · Catch-up & EPG · 1 device · Month to month |
|---|---|
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| English | |
| IPTV Channels English | 1 119 |
| Movies English | — |
| Series English | — |
| Other languages | |
| Popular languages | Spanish, German, Hindi, Russian, Arabic, French, Portuguese, Turkish |
| IPTV Channels Other languages | 3 296 |
| Movies Other languages | — |
| Series Other languages | — |
| Cloud PBX Business Extensions 10-24 | Cloud PBX Business Extensions 10-24Per extension. |
|---|---|
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| Call handling | |
| Call transfer | |
| Call forwarding | |
| Hunt groups | |
| Call screening | |
| Music on hold | |
| Auto-attendant & voicemail | |
| Digital receptionist | |
| Text-to-speech IVR | |
| Voicemail to email | |
| Teams & supervision | |
| Virtual conferencing | |
| Whisper, spy & barge | |
| Control & access | |
| PIN-protected dialing | |
| Dialing restrictions | |
| TeleCloud portal access | |
| API access | |
| Premiere Seat | Premiere SeatEnglish live TV and English on-demand · Catch-up & EPG · 1 device (more available) · Month to month |
|---|---|
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| English | |
| IPTV Channels English | 1 287 |
| Movies English | 14 921 |
| Series English | 3 407 |
| Other languages | |
| Popular languages | — |
| IPTV Channels Other languages | — |
| Movies Other languages | — |
| Series Other languages | — |
| Box Seat | Box SeatEvery language we carry, full on-demand library · Catch-up & EPG · 1 device (more available) · Month to month |
|---|---|
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| English | |
| IPTV Channels English | 1 287 |
| Movies English | 14 921 |
| Series English | 3 407 |
| Other languages | |
| Popular languages | Spanish, German, Hindi, Russian, Arabic, French, Portuguese, Turkish |
| IPTV Channels Other languages | 6 557 |
| Movies Other languages | 5 000 |
| Series Other languages | 1 679 |
| Cloud PBX Business Extensions 25-49 | Cloud PBX Business Extensions 25-49Per extension. |
|---|---|
Sign in for pricing | |
| Call handling | |
| Call transfer | |
| Call forwarding | |
| Hunt groups | |
| Call screening | |
| Music on hold | |
| Auto-attendant & voicemail | |
| Digital receptionist | |
| Text-to-speech IVR | |
| Voicemail to email | |
| Teams & supervision | |
| Virtual conferencing | |
| Whisper, spy & barge | |
| Control & access | |
| PIN-protected dialing | |
| Dialing restrictions | |
| TeleCloud portal access | |
| API access | |
| Cloud PBX Business Extensions 50-100 | Cloud PBX Business Extensions 50-100Per extension. |
|---|---|
Sign in for pricing | |
| Call handling | |
| Call transfer | |
| Call forwarding | |
| Hunt groups | |
| Call screening | |
| Music on hold | |
| Auto-attendant & voicemail | |
| Digital receptionist | |
| Text-to-speech IVR | |
| Voicemail to email | |
| Teams & supervision | |
| Virtual conferencing | |
| Whisper, spy & barge | |
| Control & access | |
| PIN-protected dialing | |
| Dialing restrictions | |
| TeleCloud portal access | |
| API access | |
| Home Extension (SIP Trunk) | Home Extension (SIP Trunk)A standalone line on the TeleCloud Phone App — no PBX features and no call transfer, with voicemail to email included. |
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| Mobile application | |
| Voicemail to email |
| 087 Phone Number | 087 Phone NumberFree 087 non-geographic VoIP number. |
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| Number type | National 087, non-geographic |
| Inbound & Outbound calls | Included |
| Lubb Office — 10 GB pooled per user | Lubb Office — 10 GB pooled per user |
|---|---|
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| Business email on your own domain with webmail access from any browser | |
| IMAP, POP3 and SMTP for Outlook, Apple Mail, Thunderbird and mobile clients | |
| Folders, filters, aliases, signatures and out-of-office replies on every seat | |
| Spam and virus filtering on every inbound message | |
| Calendar, Contacts & Tasks | |
| One shared diary the whole team can see, on every device without a sync tool | |
| A company address book shared across the domain, on every phone and every desk | |
| Task boards with due dates and priorities, and colleagues' lists beside your own | |
| Notes that travel with the account rather than with the laptop | |
| CalDAV and CardDAV, so a phone syncs with nothing to install | |
| Documents | |
| Create and edit Word documents, Excel spreadsheets and PowerPoint presentations in the browser | |
| Full Microsoft Document Format support — open and save .docx, .xlsx and .pptx | |
| OpenDocument support — .odt, .ods and .odp | |
| Fill in, mark up and sign a PDF in the same window, then save it back | |
| Share files and folders with colleagues, with per-link permissions | |
| Storage | |
| 10 GB of cloud storage and mail quota pooled per user | |
| Drag-and-drop file upload with folder sync from desktop and mobile | |
| Version history so earlier copies of a document can be restored | |
| A company photo library, searchable by date and place, with shared albums | |
| Chat & Meetings | |
| One-to-one and group chat with the staff directory built in — nobody to invite | |
| Voice notes, photo and file sharing, read receipts and who is typing | |
| Voice and video calls from the same window, with the history kept on the server | |
| Video meeting rooms in the browser — no app to install, no per-host licence | |
| Screen sharing, and rooms named for the meeting rather than a random string | |
| Phone | |
| A softphone in the webmail tab — dial, answer, mute and see recent calls | |
| Registers to your own phone system; each person sets their extension in Settings | |
| Mobile | |
| iOS and Android apps for mail, calendar, contacts and files | |
| Lubb Office as a location in the iOS Files app | |
| Offline access to recently opened documents | |
| Lubb Setup | |
| Domain, DNS and MX record configuration included | |
| Mailbox creation and migration from your existing provider | |
| Signatures, filters, out-of-office and device sync, without a support ticket | |
| Handover training and documentation | |
| Geographic Number | Geographic NumberStandard 01X South African landline numbers. |
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| Number type | South African landline (01X) |
| Inbound & Outbound calls | Included |
| Mobile Number | Mobile NumberUse a mobile number with our PBX system. |
|---|---|
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| Number type | MTN mobile range (08X) |
| Inbound & Outbound calls | Included |
| Number Porting (Instant switch-over after 7 working days) | Number Porting (Instant switch-over after 7 working days)Keep your existing number — once-off port-in. |
|---|---|
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| Number type | Your existing landline or mobile |
| Inbound & Outbound calls | Included |
| Prepaid Airtime | Prepaid Airtime |
|---|---|
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| Included Minutes | Pay as you go |
| Can Call out to | Local & International |
| Concurrent Calls | Unlimited |
| Monthly Fee | None |
| Call Rates | View the rate sheet |
| Airtime Plan 100 | Airtime Plan 100100 minutes of calls a month, to any South African network. |
|---|---|
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| Included Minutes | 100 |
| Can Call out to | Local & International |
| Concurrent Calls | Unlimited |
| Rollover Period | 3 Months |
| Airtime Plan 250 | Airtime Plan 250250 minutes of calls a month, to any South African network. |
|---|---|
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| Included Minutes | 250 |
| Can Call out to | Local & International |
| Concurrent Calls | Unlimited |
| Rollover Period | 3 Months |
| Airtime Plan 500 | Airtime Plan 500500 minutes of calls a month, to any South African network. |
|---|---|
Sign in for pricing | |
| Included Minutes | 500 |
| Can Call out to | Local & International |
| Concurrent Calls | Unlimited |
| Rollover Period | 3 Months |
| Airtime Plan 750 | Airtime Plan 750750 minutes of calls a month, to any South African network. |
|---|---|
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| Included Minutes | 750 |
| Can Call out to | Local & International |
| Concurrent Calls | Unlimited |
| Rollover Period | 3 Months |
| Airtime Plan 1000 | Airtime Plan 10001 000 minutes of calls a month, to any South African network. |
|---|---|
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| Included Minutes | 1000 |
| Can Call out to | Local & International |
| Concurrent Calls | Unlimited |
| Rollover Period | 3 Months |
| Unlimited 1 Channel | Unlimited 1 ChannelUnlimited local calling on 1 concurrent channel. |
|---|---|
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| Can Call out to | Local only |
| Concurrent Calls | 1 |
| Fair usage policy | 1000 mins per channel |
| Unlimited 2 Channels | Unlimited 2 ChannelsUnlimited local calling on 2 concurrent channels. |
|---|---|
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| Can Call out to | Local only |
| Concurrent Calls | 2 |
| Fair usage policy | 1000 mins per channel |
| Unlimited 4 Channels | Unlimited 4 ChannelsUnlimited local calling on 4 concurrent channels. |
|---|---|
Sign in for pricing | |
| Can Call out to | Local only |
| Concurrent Calls | 4 |
| Fair usage policy | 1000 mins per channel |
| Unlimited 8 Channels | Unlimited 8 ChannelsUnlimited local calling on 8 concurrent channels. |
|---|---|
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| Can Call out to | Local only |
| Concurrent Calls | 8 |
| Fair usage policy | 1000 mins per channel |
| Unlimited 12 Channels | Unlimited 12 ChannelsUnlimited local calling on 12 concurrent channels. |
|---|---|
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| Can Call out to | Local only |
| Concurrent Calls | 12 |
| Fair usage policy | 1000 mins per channel |
| Cloud PBX Call Center Extension | Cloud PBX Call Center ExtensionEverything in Business, tuned for contact-centre teams. |
|---|---|
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| Call centre | |
| Call queues | |
| Live wallboard & queue stats | |
| Answering Machine Detection (AMD) | |
| Whisper, spy & barge | |
| Call handling | |
| Call transfer | |
| Call forwarding | |
| Hunt groups | |
| Call screening | |
| Music on hold | |
| Virtual conferencing | |
| Auto-attendant & voicemail | |
| Digital receptionist | |
| Text-to-speech IVR | |
| Voicemail to email | |
| Control & access | |
| Mobile application | |
| TeleCloud portal access | |
| API access | |
| PIN-protected dialing | |
| Dialing restrictions | |
| Operator Connect — BYOL Unmanaged | Operator Connect — BYOL UnmanagedPer user. Bring your own licence, self-managed. |
|---|---|
Sign in for pricing | |
| Calling in Teams via Operator Connect | |
| Provision users from the Teams Admin Center | |
| Direct Microsoft Azure peering (1:1 trusted connection) | |
| Bring your own licence (BYOL) |
| Operator Connect — Fully Managed | Operator Connect — Fully ManagedPer user. We set up and run everything for you. |
|---|---|
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| Calling in Teams via Operator Connect | |
| Provision users from the Teams Admin Center | |
| Direct Microsoft Azure peering (1:1 trusted connection) | |
| Telecloud fully managed setup | |
| Back-to-back Microsoft & Telecloud support |
| Teams Phone System Integration | Teams Phone System IntegrationPer extension. Full PBX features inside Teams. |
|---|---|
Sign in for pricing | |
| Calling in Teams via Operator Connect | |
| Provision users from the Teams Admin Center | |
| Telecloud-managed call routing | |
| Call recording & detailed analytics | |
| SMS, voicemail & conferencing in Teams | |
| Web, iOS, Android & desktop apps | |
| Keep your existing business numbers | |
| Back-to-back Microsoft & Telecloud support |
| Microsoft Teams Integration - Operator Connect | Microsoft Teams Integration - Operator ConnectPer user. Bring your own licence, we manage it. |
|---|---|
Sign in for pricing | |
| Calling in Teams via Operator Connect | |
| Provision users from the Teams Admin Center | |
| Direct Microsoft Azure peering (1:1 trusted connection) | |
| Bring your own licence (BYOL) | |
| Telecloud-managed call routing | |
| Back-to-back Microsoft & Telecloud support |
| Self Setup | Self SetupYou set your own extensions, numbers and call routing up in the Visual PBX Manager. Nothing to book, no setup charge. |
|---|---|
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| FTP Data Access | FTP Data Access |
|---|---|
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| Live Call Transcription (per extension) | Live Call Transcription (per extension)Real-time, AI-powered transcription of every call on your Cloud PBX extension — read it live or export it after the call. |
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| Live, real-time call transcription | |
| Full transcript exportable after the call | |
| Billed per extension, per month |
| Monthly Itemized Billing | Monthly Itemized Billing |
|---|---|
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| Recording 6 months Retention (per extension) | Recording 6 months Retention (per extension)Per extension |
|---|---|
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| System Setup | System Setup |
|---|---|
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| Advanced Desktop 4G LTE IP Phone |  |
|---|---|
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| PoE | — |
| USB | — |
| Wi-Fi | |
| Display | 2.8" colour |
| HD Voice | |
| Bluetooth | — |
| SIP Accounts | 2 |
| EMatic 4K Ultra HD Android TV Box | EMatic 4K Ultra HD Android TV Box4K Ultra HD Android TV box · Voice remote · Chromecast built in · Arrives pre-configured |
|---|---|
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| Android TV | |
| Operating system | Android TV OS 10.1.19 or newer |
| On the home screen | Box Seats app, Netflix, YouTube, Google Play Store |
| Pre-configured for Box Seats | |
| Inside | |
| Processor | Amlogic S905X quad-core 64-bit Cortex-A53, up to 1.5 GHz |
| Memory | 2 GB DDR3 |
| Storage | 8 GB eMMC |
| Picture | 4K Ultra HD with HDR |
| Netflix certified for 4K | |
| Connections | |
| HDMI | 1 × HDMI 2.0 |
| Wi-Fi | Dual-band 802.11 ac/b/g/n |
| Ethernet | 10/100 (RJ45) |
| Bluetooth | 4.2 |
| USB | 2 × USB 2.0 |
| microSD (TF) card slot | |
| Remote and casting | |
| Voice-search remote | Bluetooth, with a Google Assistant button |
| Chromecast built in | |
| Delivery | |
| Courier delivery nationwide | |
| Atcom A20W IP Phone |  |
|---|---|
Sign in for pricing | |
| PoE | — |
| USB | — |
| Wi-Fi | |
| Display | 2.8" colour |
| HD Voice | |
| Bluetooth | — |
| SIP Accounts | 4 |
| Atcom A68W Executive IP Phone |  |
|---|---|
Sign in for pricing | |
| PoE | |
| USB | |
| Wi-Fi | |
| Display | 4.3" colour |
| HD Voice | |
| Bluetooth | |
| SIP Accounts | 6 |
| Atcom D21 IP Phone |  |
|---|---|
Sign in for pricing | |
| PoE | — |
| USB | — |
| Display | 2.3" mono LCD |
| HD Voice | |
| SIP Accounts | 2 |
| Cloud T12 Desktop IP Phone |  |
|---|---|
Sign in for pricing | |
| PoE | — |
| USB | — |
| Display | Mono LCD |
| HD Voice | |
| SIP Accounts | 2 |
| Desktop 4G LTE IP Phone |  |
|---|---|
Sign in for pricing | |
| PoE | — |
| USB | — |
| Wi-Fi | |
| Display | 2.4" colour |
| HD Voice | |
| Bluetooth | — |
| SIP Accounts | 2 |
| Fanvil 12SIP Gigabit Colour Screen PoE VoIP Phone | X4U |  |
|---|---|
Sign in for pricing | |
| PoE | |
| USB | |
| Display | 2.8" colour + 2.4" side |
| HD Voice | |
| SIP Accounts | 12 |
| Fanvil X4 Enterprise IP Phone |  |
|---|---|
Sign in for pricing | |
| PoE | |
| USB | — |
| Display | 2.8" colour + 2.4" side |
| HD Voice | |
| SIP Accounts | 4 |
| Gigaset A540 Handset |  |
|---|---|
Sign in for pricing | |
| Type | Handset only |
| Range | 300m outdoor / 50m indoor |
| SIP Accounts | — |
| Battery (talk) | 18h |
| Handsets Supported | — |
| HTek IP Phone |  |
|---|---|
Sign in for pricing | |
| PoE | |
| USB | |
| Wi-Fi | |
| Display | 2.8" colour |
| HD Voice | |
| Bluetooth | |
| SIP Accounts | 6 |
| HTek Wired IP Phone |  |
|---|---|
Sign in for pricing | |
| PoE | |
| USB | — |
| Display | 2.3" mono LCD |
| HD Voice | |
| SIP Accounts | 2 |
| Mobex M3 |  |
|---|---|
Sign in for pricing | |
| Type | Handset |
| Range | 300m outdoor |
| SIP Accounts | — |
| Battery (talk) | 10h |
| Handsets Supported | — |
| Mobex M3 - Demo |  |
|---|---|
Sign in for pricing | |
| Type | Handset (demo) |
| Range | 300m outdoor |
| SIP Accounts | — |
| Battery (talk) | 10h |
| Handsets Supported | — |
| New Rock - Desktop IP Phone |  |
|---|---|
Sign in for pricing | |
| PoE | |
| USB | — |
| Display | Mono LCD |
| HD Voice | |
| SIP Accounts | 2 |
| New Rock - Enterprise IP Phone |  |
|---|---|
Sign in for pricing | |
| PoE | |
| USB | — |
| Display | 2.8" colour |
| HD Voice | |
| SIP Accounts | 3 |
| Vogtec IP Phone |  |
|---|---|
Sign in for pricing | |
| PoE | |
| USB | |
| Wi-Fi | |
| Display | 4.3" colour |
| HD Voice | |
| Bluetooth | |
| SIP Accounts | 6 |
| White 4G LTE Handset |  |
|---|---|
Sign in for pricing | |
| PoE | — |
| USB | — |
| Wi-Fi | |
| Display | 2.4" colour |
| HD Voice | |
| Bluetooth | |
| SIP Accounts | 2 |
| Yealink IP Phone + Power Supply |  |
|---|---|
Sign in for pricing | |
| PoE | |
| USB | — |
| Display | 132x64 mono LCD |
| HD Voice | |
| SIP Accounts | 2 |
| Base Platform | Base PlatformThe apps every Lubb ERP runs on — your dashboard and reporting, Project Planner and tasklists, and the CRM your selling actually happens in. One rate per person for the whole group. |
|---|---|
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| Marketplace Feeder | Marketplace FeederPublish your catalogue to Google Shopping. Products are pushed straight into your Merchant Center account over Google's Content API — at the same price your storefront shows, so the feed and the landing page can never disagree — and Google's verdict on every product is read back onto it, so a disapproval and its reason land on the item they are about. Per-item overrides for title, GTIN, brand and Google category, and a nightly sync. |
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| Multi-Company | Multi-CompanyRun more than one business off one login. Each company keeps its own complete set of books — its own letterhead and banking block on every document, its own numbering prefix, its own default accounts and its own base currency — and one switcher in the sidebar moves between them without logging out. Decide per person which companies they may see, and read the group reports that add all of them together: a trial balance, income statement and balance sheet with one column per business and a group total. |
|---|---|
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| Multi-Currency | Multi-CurrencySell and buy in currencies other than your own. Keep a currency list you control instead of whatever gets typed in, let the daily rate feed keep the exchange rates current (or enter one by hand off a bank advice — an automatic refresh never overwrites it), and raise quotes, invoices and payments in a customer's own currency while your ledger, reports and VAT stay in yours. When a foreign account settles, one journal clears the exchange gain or loss it realised. |
|---|---|
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| Payroll | PayrollRun your payroll in the same system as your books. An employee register with tax and banking details, salary components with formulas, salary structures assigned from a date, and a monthly pay run you preview in full before anything is posted. PAYE is worked out on the SARS tables — annualised and spread across the tax year, with age rebates and medical scheme credits — alongside UIF on both sides and SDL. Submitting the run posts one payroll journal to the ledger; cancelling reverses it. Bonuses, overtime and loan repayments are captured per period so they land on one payslip and stop. Includes the EMP201 figures for the monthly SARS return. |
|---|---|
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| Project Planner | Project PlannerProjects with milestones, status, priority, deadlines and per-project progress and time rollups, and the Tasklists kanban boards that execute them. |
|---|---|
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| Rental Management | Rental ManagementProperty letting, billed like any other recurring service — a register of rental units with their tenant, monthly rent, square metres and lease dates; water sub-metering that captures each meter reading, works out the usage since the last one and bills it; and lease escalations that calculate every increase due from the lease start date, compound a late catch-up correctly and apply them in one reviewed pass, leaving an audit trail of every rise. Rent is applied as a subscription and usage as an invoice line, so rentals bill through the same run as everything else. |
|---|---|
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| Self-Service Portal | Self-Service PortalRun your customers' portal from the operator's side. See how much of your customer book can actually sign in — who has a login, who is still missing one, and your adoption rate as one figure. Decide who gets access without touching code: grant portal logins automatically or by invitation only, include or exclude resellers, and choose whether a login is minted when a customer is created or only once they activate a service. Reconcile the two sides from one page — your books accounts beside the portal's own organizations and users, every broken link, every organization with nobody able to sign in, every invitation still outstanding, and the scheduled job that closes the gap, with its run log and a run-now button. A Self-Service Portal dashboard tab reports the whole picture: adoption, logins granted, onboarding still incomplete, self-service activity, active and suspended services, outstanding balances, and every registration that failed and why. |
|---|---|
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| Accounting | AccountingFull double-entry accounting — chart of accounts, the general ledger, sales & purchase invoicing, payments, journals, bank reconciliation and financial reports. |
|---|---|
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| Graphic Designer | Graphic DesignerAI graphic design for your brand — social posts, ads, banners and flyers generated to your own colours, logo and fonts, ready to publish or download. |
|---|---|
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| Labib AI — 1,000 AI credits / month | Labib AI — 1,000 AI credits / monthSets labib's monthly capacity to 1,000 AI credits / month, replacing any other capacity step. |
|---|---|
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| Meta Ads | Meta AdsMeta/Facebook ads management — ad campaigns and the ads inside them, AI ad generation, a scored account audit with a ranked queue of fixes, and live performance dashboards. |
|---|---|
Sign in for pricing |
| Labib AI — 5,000 AI credits / month | Labib AI — 5,000 AI credits / monthSets labib's monthly capacity to 5,000 AI credits / month, replacing any other capacity step. |
|---|---|
Sign in for pricing |
| Labib AI — 20,000 AI credits / month | Labib AI — 20,000 AI credits / monthSets labib's monthly capacity to 20,000 AI credits / month, replacing any other capacity step. |
|---|---|
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| Point of Sale | Point of SaleRetail till workflow — cart-based checkout, split-tender payments, cash-up reconciliation and POS sales history. |
|---|---|
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| FNB | FNBA direct integration with FNB Online Banking — scheduled statement sync straight off your FNB account, plus the reconciliation that matches those transactions to your invoices and payments automatically. |
|---|---|
Sign in for pricing |
| Labib AI — 50,000 AI credits / month | Labib AI — 50,000 AI credits / monthSets labib's monthly capacity to 50,000 AI credits / month, replacing any other capacity step. |
|---|---|
Sign in for pricing |
| Video Ads | Video AdsAI-generated short-form video ads — script, voiceover, footage and captions, published to YouTube Shorts, TikTok and Facebook/Instagram Reels. |
|---|---|
Sign in for pricing |
| Bulk SMS — 1,000 SMS / month | Bulk SMS — 1,000 SMS / monthSets sms's monthly capacity to 1,000 SMS / month, replacing any other capacity step. |
|---|---|
Sign in for pricing |
| Bulk SMS — 20,000 SMS / month | Bulk SMS — 20,000 SMS / monthSets sms's monthly capacity to 20,000 SMS / month, replacing any other capacity step. |
|---|---|
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| Bulk SMS — 5,000 SMS / month | Bulk SMS — 5,000 SMS / monthSets sms's monthly capacity to 5,000 SMS / month, replacing any other capacity step. |
|---|---|
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| Bulk Email — 100,000 sends / month | Bulk Email — 100,000 sends / monthSets newsletter_app's monthly capacity to 100,000 sends / month, replacing any other capacity step. |
|---|---|
Sign in for pricing |
| Bulk Email — 25,000 sends / month | Bulk Email — 25,000 sends / monthSets newsletter_app's monthly capacity to 25,000 sends / month, replacing any other capacity step. |
|---|---|
Sign in for pricing |
| Bulk Email — 5,000 sends / month | Bulk Email — 5,000 sends / monthSets newsletter_app's monthly capacity to 5,000 sends / month, replacing any other capacity step. |
|---|---|
Sign in for pricing | |
| Includes 5,000 newsletter sends per month |
| Bulk Email — 500,000 sends / month | Bulk Email — 500,000 sends / monthSets newsletter_app's monthly capacity to 500,000 sends / month, replacing any other capacity step. |
|---|---|
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| Subscriptions and Rentals | Subscriptions and RentalsSubscriber billing hub — customers, services, subscription types, subscriptions, activations, invoices, balances and bill runs. |
|---|---|
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| Atcom A68W Extension Module |  |
|---|---|
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| Atcom Call Centre Headset |  |
|---|---|
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| Atcom Power Supply |  |
|---|---|
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| Atcom Single Ear Headset |  |
|---|---|
Sign in for pricing |
| LV Switch Intercom Speaker |  |
|---|---|
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| Zycoo CooVox U20 32 Users 15 Calls 2FXO PBX |  |
|---|---|
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| Website | WebsiteYour own domain and unlimited pages, built with the AI site builder. |
|---|---|
Sign in for pricing | |
| Picasso AI | |
| Site generation from a prompt | |
| AI-written page copy | |
| Conversational editing | |
| AI SEO suggestions | |
| Every edit approved before it goes live | |
| Publishes and rebuilds on request | |
| Content | |
| Pages | Unlimited pages |
| Online store (commerce) | — |
| Payment integration | — |
| Hosting & Domain | |
| Free Domain | |
| SSL | |
| Hosting Space | Unlimited |
| Email forwarding | |
| WebStore | WebStoreSell online — a store built into your site, ready to take payment. |
|---|---|
Sign in for pricing | |
| Picasso AI | |
| Site generation from a prompt | |
| AI-written page copy | |
| Conversational editing | |
| AI SEO suggestions | |
| Every edit approved before it goes live | |
| Publishes and rebuilds on request | |
| Content | |
| Pages | Unlimited pages |
| Online store (commerce) | |
| Payment integration | |
| Hosting & Domain | |
| Free Domain | |
| SSL | |
| Hosting Space | Unlimited |
| Email forwarding | |
| Lubb Boost | Lubb BoostMeta and LinkedIn ads, AI graphic design and AI video ads, run from your Lubb ERP for one flat monthly rate. |
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| Graphic Designer (AI design) | |
| AI-generated designs on demand | |
| Brand-matched design templates | |
| Unlimited design exports | |
| Meta Ads (Facebook & Instagram) | |
| Connect your Meta ad accounts | |
| Create and schedule campaigns | |
| Track spend and performance | |
| LinkedIn Ads | |
| Post and schedule to your LinkedIn page | |
| Track your page analytics | |
| Video Ads (AI video creative) | |
| AI-generated video ad creative | |
| Publish video ads across your channels | |
| Track video views and engagement | |
| Lubb Inbox — Omnichannel Support Desk | Lubb Inbox — Omnichannel Support Desk |
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| Channels | |
| Website live chat widget, styled and worded to match your brand | |
| Email inbox, WhatsApp Business, Facebook and Instagram | |
| TikTok, Telegram, LINE and SMS | |
| Voice channel — phone calls answered inside the same inbox | |
| API channel and webhooks for anything else you need to plug in | |
| Labib AI — included | |
| An AI agent that answers common questions from your Help Centre and past chats | |
| Labib Copilot drafts replies and pulls up past conversations for your agents | |
| Replies translated into your customer's own language | |
| No credit packs and no per-message charge — it is part of the seat | |
| Help Centre | |
| A branded knowledge base on your own domain, with SSL configured for you | |
| AI-powered search built for conversational questions | |
| Articles in every language you support, and as many portals as you run | |
| Productivity and automation | |
| Canned responses, macros and auto-assignment | |
| Teams, automation rules, custom attributes and pre-chat forms | |
| Business hours, auto-responder and conversation transcripts | |
| Custom views, custom filters and contact segments | |
| Reporting and campaigns | |
| Full reporting suite with CSAT reports and downloadable exports | |
| Live chat, WhatsApp and SMS campaigns | |
| Security and governance | |
| SSO / SAML single sign-on and account-wide audit logs | |
| SLA policies with breach alerting, and agent capacity limits | |
| Full white-label — your branding, no Lubb marks anywhere | |
| 3-year data retention | |
| Hosting and support | |
| Runs on Lubb's own South African cloud — your customer data stays local | |
| Unlimited conversations, fair use | |
| Self-host it on your own infrastructure instead, if you would rather | |
| Migration from Zendesk, Freshdesk or OTRS, with training and handover | |
| Lubb Inbox — ERP Integration | Lubb Inbox — ERP IntegrationThe customer chat & helpdesk inbox, live on your dashboard — answer chats signed in as yourself, with your own assigned conversations, open and unassigned queues, response times and message volumes. Connect it to your LubbInbox instance with a base URL, account ID, API token and webhook secret, configured on the Remote Connections grid. |
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| Lubb PBX — Deployment & Handover | Lubb PBX — Deployment & HandoverOptional once-off service: we deploy the platform on your infrastructure, apply your branding, connect your first carrier trunk and hand over to your team fully trained. Not required — the licence includes full deployment documentation if you'd rather stand it up yourselves. |
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| What deployment & handover covers | |
| Installation and configuration on your own servers or cloud | |
| Initial white-label branding setup | |
| SIP trunk / carrier connection walkthrough | |
| Handover training for your technical team | |
| Two weeks of post-launch email support | |
| Lubb PBX — Full Source Code License | Lubb PBX — Full Source Code LicenseOwn the entire Lubb PBX platform outright — the complete, production-proven multi-tenant VoIP and billing system, source code included. Deploy it on your own infrastructure, brand it as your own, and sell it to as many customers as you like. Non-exclusive: you get the full codebase and the right to run and white-label it, and Lubb keeps supporting its own hosted customers alongside you. |
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| What's included | |
| Complete platform source code — telephony engine, billing, CRM and admin console | |
| Non-exclusive licence — deploy on your own servers, under your own brand | |
| Unlimited tenants, extensions and customers on your own installation | |
| Extensions, ring groups, IVR menus and visual call-flow routing | |
| SIP trunking, number porting and DID / inbound number management | |
| Call recording, voicemail, conferencing and fax | |
| Live CDRs, supplier-cost reconciliation and a full rating/billing engine | |
| Reseller and multi-tenant billing architecture built in | |
| Deployment guide and 90 days of platform update access | |
| Built for scale | |
| Laravel 10 platform with a FreeSWITCH telephony engine underneath | |
| 150+ purpose-built modules covering telephony, billing and CRM | |
| Modern React admin console with enterprise-grade data grids | |
| Lubb Softphone — Deployment & Handover | Lubb Softphone — Deployment & HandoverOptional once-off service: we build and publish the app under your own brand on your own Apple and Google developer accounts, point it at your phone system, and hand over to your team fully trained. Not required — the licence includes full build and deployment documentation if you'd rather ship it yourselves. |
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| What deployment & handover covers | |
| White-label build: name, bundle ID, icon and palette | |
| Publishing to your own App Store and Play Store accounts | |
| Connecting the app to your phone system and push credentials | |
| Handover training for your technical team | |
| Two weeks of post-launch email support | |
| Lubb Softphone — Full Source Code License | Lubb Softphone — Full Source Code LicenseOwn the entire Lubb Softphone app outright — the complete iOS and Android calling app that turns any phone into an extension on your phone system. Full source code, the commercial SIP engine licence for your own build included, and the right to brand it, publish it under your own developer accounts and ship it to as many customers as you like. Non-exclusive: you get the codebase and the right to run and white-label it, and Lubb keeps shipping its own app alongside you. |
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| What's included | |
| Complete Flutter source — one codebase building both the iOS and the Android app | |
| Commercial SIP engine licence for your own build, arranged and included in the fee | |
| Non-exclusive licence — publish under your own developer accounts, under your own brand | |
| Unlimited end users and extensions on your own installation | |
| Zero-touch provisioning — a user signs in and the app pulls their extension, password, server and caller ID | |
| QR-code sign-in for handing an extension to a phone in seconds | |
| Full in-call controls: hold, mute, speaker, call transfer, DTMF keypad and proximity blanking | |
| Native dialer, device contacts, favourites and call history | |
| Call forwarding and call blocking driven from the user's own account settings | |
| Push notifications for incoming calls, with the push-registration service included | |
| In-app airtime top-ups through both app stores, plus a PayFast web checkout path | |
| Sign-up, SMS one-time-pin verification and self-service account cancellation | |
| Advanced SIP settings: codecs, DTMF mode, transport, STUN/ICE, keep-alive, DNS and dial plans | |
| Built to ship | |
| Flutter 3 / Dart with BLoC state management, dependency injection and generated models | |
| 27 500+ lines of Dart across 236 files, plus the native iOS and Android integration | |
| CI pipelines that build, sign and publish to Google Play and App Store Connect | |
| White-label ready — app name, bundle ID, icons, splash screen and colour palette in one place | |
| Backend API contract documented, so you can point it at your own phone system | |
| 90 days of source updates and handover support | |
| Local Domain Name | Local Domain Name.co.za, .org.za, etc. |
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| South African TLDs (.co.za, .org.za, .net.za) | |
| Free DNS hosting included | |
| Renewed monthly — no annual lock-in |
| International Domain Name | International Domain NameAs per list of supported domains |
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| International TLDs (.com, .net, .org and more) | |
| Free DNS hosting included | |
| WHOIS privacy on supported TLDs | |
| Renewed monthly — no annual lock-in |
| Domain Parking | Domain Parking |
|---|---|
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| Disk Space | 50 MB |
| Email Mailboxes | — |
| Databases | — |
| Bandwidth | Unlimited |
| Free Local Domain | ✓ |
| Lets-Encrypt SSL | — |
| Backup & Restore | — |
| DNS Records Access | — |
| Interworx + Softaculous | — |
| Apache, PHP & MySQL | — |
| Python (ERP Next) | — |
| Node.js (Next.js, React) | — |
| Starter Hosting | Starter Hosting |
|---|---|
Sign in for pricing | |
| Disk Space | 5 GB |
| Email Mailboxes | 25 |
| Databases | 2 |
| Bandwidth | Unlimited |
| Free Local Domain | — |
| Lets-Encrypt SSL | ✓ |
| Backup & Restore | — |
| DNS Records Access | — |
| Interworx + Softaculous | ✓ |
| Apache, PHP & MySQL | ✓ |
| Python (ERP Next) | — |
| Node.js (Next.js, React) | — |
| Standard Hosting | Standard Hosting |
|---|---|
Sign in for pricing | |
| Disk Space | 20 GB |
| Email Mailboxes | 50 |
| Databases | 5 |
| Bandwidth | Unlimited |
| Free Local Domain | — |
| Lets-Encrypt SSL | ✓ |
| Backup & Restore | — |
| DNS Records Access | — |
| Interworx + Softaculous | ✓ |
| Apache, PHP & MySQL | ✓ |
| Python (ERP Next) | — |
| Node.js (Next.js, React) | — |
| Business Hosting | Business Hosting |
|---|---|
Sign in for pricing | |
| Disk Space | 50 GB |
| Email Mailboxes | 75 |
| Databases | 8 |
| Bandwidth | Unlimited |
| Free Local Domain | — |
| Lets-Encrypt SSL | ✓ |
| Backup & Restore | — |
| DNS Records Access | — |
| Interworx + Softaculous | ✓ |
| Apache, PHP & MySQL | ✓ |
| Python (ERP Next) | — |
| Node.js (Next.js, React) | — |
| Pro Hosting | Pro Hosting |
|---|---|
Sign in for pricing | |
| Disk Space | 200 GB |
| Email Mailboxes | 100 |
| Databases | 10 |
| Bandwidth | Unlimited |
| Free Local Domain | — |
| Lets-Encrypt SSL | ✓ |
| Backup & Restore | — |
| DNS Records Access | — |
| Interworx + Softaculous | ✓ |
| Apache, PHP & MySQL | ✓ |
| Python (ERP Next) | — |
| Node.js (Next.js, React) | — |
| Advanced Hosting | Advanced Hosting |
|---|---|
Sign in for pricing | |
| Disk Space | 250 GB |
| Email Mailboxes | 200 |
| Databases | 20 |
| Bandwidth | Unlimited |
| Free Local Domain | — |
| Lets-Encrypt SSL | ✓ |
| Backup & Restore | — |
| DNS Records Access | — |
| Interworx + Softaculous | ✓ |
| Apache, PHP & MySQL | ✓ |
| Python (ERP Next) | ✓ |
| Node.js (Next.js, React) | ✓ |
| Mobile App Hosting: Starter | Mobile App Hosting: Starter1 app · 2GB database · 10GB storage · Push notifications |
|---|---|
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| Managed backend hosting for one mobile app | |
| 2 GB database, 10 GB file/media storage | |
| Push notifications (FCM & APNs) included | |
| Daily backups | |
| Shared infrastructure, hosted in South Africa |
| Mobile App Hosting: Growth | Mobile App Hosting: Growth3 apps · 10GB database · 50GB storage · Custom API domain |
|---|---|
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| Managed backend hosting for up to 3 mobile apps | |
| 10 GB database, 50 GB file/media storage | |
| Push notifications (FCM & APNs) included | |
| Custom API subdomain + staging environment | |
| Daily backups, hosted in South Africa |
| Mobile App Hosting: Scale | Mobile App Hosting: ScaleUnlimited apps · Dedicated database · 100GB+ storage · Priority support |
|---|---|
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| Managed backend hosting for unlimited mobile apps | |
| Dedicated database instance, 100 GB+ file/media storage | |
| Push notifications (FCM & APNs) included | |
| Custom API subdomain + staging environment | |
| Priority support with a dedicated response SLA |
| Website Design: Grow | Website Design: GrowUp to 5 pages, copy written for you |
|---|---|
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| SEO | On-page, all pages |
| Blog | Included, on request |
| Backups | Daily |
| Design | |
| Contact form | |
| Online store | Not included |
| Social media | Social links + share buttons |
| Delivery time | 8 business days |
| Online Store | |
| Number of pages | Up to 5 pages |
| Design revisions | 2 rounds |
| Payment gateways | Not included |
| Post-launch support | 30 days |
| Tracking & analytics | GA4 + Meta & Google Pixel |
| Support & Delivery | |
| Marketing & Content | |
| Website Design: Catalogue | Website Design: CatalogueFull multi-page website with a product catalogue — no checkout |
|---|---|
Sign in for pricing | |
| SEO | On-page, all pages |
| Blog | Included, on request |
| Backups | Daily |
| Design | |
| Contact form | |
| Online store | Catalogue only, no checkout |
| Social media | Social links + share buttons |
| Delivery time | 12 business days |
| Online Store | |
| Number of pages | Full multi-page |
| Design revisions | 2 rounds |
| Payment gateways | Not included |
| Post-launch support | 30 days |
| Tracking & analytics | GA4 + Meta & Google Pixel |
| Support & Delivery | |
| Marketing & Content | |
| Website Design: Store | Website Design: StoreFull multi-page website with an online store and secure checkout — no Lubb ERP account required |
|---|---|
Sign in for pricing | |
| SEO | On-page, all pages |
| Blog | Included, on request |
| Backups | Daily |
| Design | |
| Contact form | |
| Online store | Unlimited products |
| Social media | Social links + share buttons |
| Delivery time | 14 business days |
| Online Store | |
| CRM integration | Not included — no Lubb ERP account needed |
| Number of pages | Full multi-page |
| Design revisions | 2 rounds |
| Payment gateways | Paystack, Hello Pay |
| Post-launch support | 30 days |
| Tracking & analytics | GA4 + Meta & Google Pixel |
| Support & Delivery | |
| Marketing & Content | |
| Website Design: Convert | Website Design: ConvertFull multi-page website with an online store and full messaging strategy |
|---|---|
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| SEO | + Local SEO & schema |
| Blog | Included, on request |
| Backups | Daily |
| Design | |
| Contact form | Email, CRM via API or LubbInbox |
| Online store | Unlimited products |
| Social media | Social links + share buttons |
| Delivery time | 20 business days |
| Online Store | |
| CRM integration | CRM/accounting system integration |
| Number of pages | Full multi-page |
| Design revisions | Unlimited for 30 days |
| Payment gateways | Paystack, Hello Pay |
| Post-launch support | 60 days |
| Tracking & analytics | + Conversion dashboard |
| Support & Delivery | |
| Marketing & Content | |
| Mobile App Development | Mobile App DevelopmentOn-demand engineering for iOS and Android apps, billed by the hour |
|---|---|
Sign in for pricing |