What it does✓Answers common questions from your Help Centre and your past conversations
✓Drafts replies for your agents and pulls up the history behind a contact
✓Replies translated into your customer's own language
✓Works on every channel your tier runs, not just website chat
Credits✓3,000 AI credits a month, included
✓Past that, R0.20 a credit — billed in arrears, never a hard stop
✓You are warned in-app before you reach the limit, not after
✓Credits are shared across your whole organization